Energy & client services

Deploy an end-to-end solution for you and your customers

Smart charging program design

Enel X Way is helping utilities leverage the $100B EVSE opportunity by designing smart charging strategies that are a fit for a service territory’s individual needs for both residential and commercial customers. Our energy and client services team of domain experts provides counsel to deploy a seamless end-to-end customer solution that’s right for you.

How it works

Creating, deploying and managing a seamless smart charging program
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1. Research & awareness

Conduct market research, design program and run customer awareness campaigns

2. Program enrollment

Enroll customers and set up customers in the smart charging program

3. Installation services

Install charging stations with a licensed electrical contractor

4. Engagement & insights

Collect smart charging program insights to improve overall strategy and program design

Get started

Contact the Enel X Way team to learn more about energy and client services
CONTACT US

Working to serve the entire EV value chain

As early leaders of smart charging technology and program design, we keep utilities' needs’ at the center of our work. We believe in creating shared value for utilities and your customers alike, so that we can decarbonize transportation and energy systems quickly and efficiently for all. Our scope of work varies based on your program needs. Some of our popular smart charging solutions for commercial customers include:

  • Sales: Demos & pre-sales support & partner enablement
  • Installation: Training & installation services, onboarding & utility program set-up and management
  • After-care: Customer support & data support for incentive programs

Smart charging customer optimization

Step A: Data

Data should inform strategy

 

Establish EV charging baseline

Identify neighborhoods with EV clustering

Understand grid impacts of EV charging from newer EV models with larger batteries

Evaluate and determine smart charging strategy

Step B: Load management

Weigh program cost, timing, etc.

 

Customer-controlled charging: EV customers receive financial incentives to program their vehicles.

Utility-controlled charging: EV customers receive financial incentives to allow their utility to control their charging.

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